Provide humane care and treatment for all dogs Provide qualified staff working with veterinarians for health screenings and to create a comprehensive, balanced health care management plan with detailed records for each dog Uphold a commitment to the dog’s welfare for the lifetime of the dog

Consistent and high quality policies and procedures regarding selection, training, and care of dogs Demonstrate a comprehensive education and training program individualized to the needs of the dog and client Maintain detailed training records

Clear and comprehensive application, screening, and matching processes for clients Treat clients equally and with respect and dignity Provide clients a good image regarding assistance dog partnership